Outlook 365 Email Keeps Asking For Password Mac

Solve “Outlook keeps asking for password” Manually. There are lots of solutions that you can perform for fixing the Outlook issue. Resetting the Outlook login settings. The very first method is resetting the login setting for Outlook using Windows Credentials Manager by following steps. Visit the Control Panel and press Credentials Manager. We had similar Outlook 365 client prompt for password issues with all mailboxes at Office 365 in an Exchange 2016 hybrid scenario. Our fix was updating Outlook Anywhere settings to use only NTLM following steps detailed here.

If your Mac is connected to the Internet but suddenly starts asking for your password, you should generally try again later and if necessary work with your email provider to resolve. If you're using Apple's iCloud Mail, find out how to resolve issues with iCloud Mail.

Outlook 365 Email Keeps Asking For Password Mac

Why is Mail asking for your password?

Mail asks for your password when it is connecting to your email provider, but can't connect to your email account because your email provider isn't accepting your email password.

Your email provider may reject your password for several reasons, including:

Outlook 365 Email Keeps Asking For Password Mac
  • You're not using your current email password. If you updated the password on another device, make sure you're using the same password on your Mac.
  • Your email provider needs you to update or reset your password for security reasons. For example, if you're using Google’s two-step verification, your Gmail account in Mail requires the appropriate app-specific password.
  • Your email provider deactivated or suspended your account. Contact your email provider for help.

Check your password in Internet Accounts preferences

Depending on the type of email account you're using, you might be able to correct the password as follows:

  1. Quit Mail. If it doesn't quit, you can force it to quit.
  2. Choose Apple menu  > System Preferences, then click Internet Accounts.
  3. Select your mail account in the sidebar.
  4. If you see a password field for your account, delete the password and type the correct password.
  5. Close System Preferences, then open Mail and try using your account again.

If Mail still asks for your password, the password is probably incorrect. Your email provider can help you verify your email settings and make sure you're using the correct password.

Test using webmail

Many email providers offer webmail, which is a way to use email with a web browser such as Safari, instead of with an email app such as Mail. For example, if you're using an iCloud Mail account, you can use iCloud.com to send and receive emails.

Because the password you use with Mail is usually the same password you use with webmail, try signing in to webmail with that password. If it doesn't work there either, your password is probably incorrect. Your email provider can help you verify your email settings and make sure you're using the correct password for the Mail app.

Remove your account, then add it back

If no other solutions work, try setting up your email account again. To do that, first remove your email account, then add the account back.

Learn more

  • If you're using Apple's iCloud Mail, find out how to resolve issues with iCloud Mail. The password you use with iCloud Mail is your Apple ID password. Find out what to do if you forget your Apple ID password or want to change your Apple ID password.
  • If you forget or want to change the email password for a different email service, contact the email provider or request a password reset from their website.

With Pandemic shutting us inside our homes, the conversations that used to happen in person turned into emails. Microsoft Outlook, one of the most used mail services across globe became an integral part of our everyday lives with most of us working from home. There is this new issue with Outlook that’s causing trouble to the users by prompting them to enter password every time Outlook is launched.

After the recent Windows update the number of users searching for a solution to fix Outlook keeps asking password grew, the real solution to fix this issue is still nowhere to be found. However, we found the key problem and the fix to stop Outlook from regularly asking for password.

By the end of this article you will be able to fix Outlook password prompt issue and do not forget to share this article with your colleagues who are facing this error.

In this Article
Methods That Do Not Fix Outlook Keeps Asking Password Issue
Why does Outlook Keeps Asking for Password?
How to Fix Outlook Keeps Asking for Password Issue?
Enable Remember Password
Disable Always Prompt for Login Credentials

Before we move on to fix this Outlook keeps asking password, do understand that Office also keeps asking for password and my solution is working perfectly for both the cases.

Methods That Do Not Fix Outlook Keeps Asking Password Issue

The Internet is a funny place, there are enough websites that go ahead and give information without proper research and knowledge of the problem. The result of this is, you will see 10 articles providing the same solution which doesn’t solve your problem.

Here are some of the methods that are commonly see on internet and will not fix Outlook keeps asking for password issue:

Outlook 365 Email Keeps Asking For Password Mac Desktop

  • Disabling Always Prompt for Login Credentials
  • Enabling Remember Password
  • Updating Outlook
  • Creating a New Outlook Profile

All of the above-mentioned methods might sound simple and authentic, but if you understand the reason behind it, you will know that these are clearly not the solution to fix Outlook password prompt issue.

If you have tried the above methods, chances are you will still be prompted to give password not only for Outlook but Microsoft Office as a whole after the next boot.

Why does Outlook Keeps Asking for Password?

Well, you might think Outlook is responsible for this password prompt issue. However, when we started looking into this issue, we discovered that the issue is not limited to Outlook. The real problem here is with Windows credentials manager which Microsoft updated in their recent Windows update.

If you are Windows user, you will mostly have three types of login options to your Windows,

    • Login through local account and password
    • Login through Microsoft Account
    • Login through Domain user Account

So, every time you try to open your Outlook or any other Microsoft Application, the login credentials that’s stored in Windows Credential manager is syncing it with the Windows login credentials. Hence, your Outlook keeps asking for password regularly.

How to Fix Outlook Keeps Asking for Password Issue?

To fix Outlook Keeps Asking for Password issue, you need to follow the three steps mentioned below. If you use Local Account (simple username and password used in Windows) to login to your Windows, you can directly skip to step 2.

Step 1: Sign out of Accounts used for Windows Login

  • On your Windows, go to Settings, click on Accounts
  • Select Email and Accounts
  • Sign-out from any Microsoft Accounts or Domain User Accounts you have logged in from, you can login from them after you have fixed Outlook password prompt issue
  • Move to Step 2

Step 2: Manually Add your Details in Windows Credentials Manager

  • Close your Outlook
  • Go to Credential Manager by searching in search bar and click on Windows credentials
  • Now under Generic Credentials, click on Add a Generic Credentials
  • In the next screen, you have to manually add your Outlook details:
  • Click on Ok, once you are done with it, similarly you can add all your other Outlook accounts

Restart Outlook, you will not be prompted to provide password again. This is the solution that actually works and most of the articles you find may ask you to perform unnecessary methods which yields no result and most importantly wastes your time.

Outlook errors like these are common and can be fixed with a proper workaround guide that you just read. However, sometimes the error or issue you encounter with Outlook might be due to a corrupt or damaged PST file.

Outlook 365 Email Keeps Asking For Password Mac

PST file being the life of Outlook, holds all your precious information like emails, contacts, calendars etc. When you have a corrupt PST file, your precious data is at risk.

Remo Repair for Outlook is the best tool you can go to get your Outlook PST file issues fixed and getting back your data irrespective of the severity of the corruption. You can try the tool for free and be the judge yourself by downloading now.

Tips to Avoid Outlook Prompting Password Issue

Enable Remember Password

Enabling Remember Password is a common feature that most of the applications provide to make sure that user need not enter their password every time they log in. Follow the below mentioned methods to enable remember password feature:

  • Open Outlook, click on File and go to Account settings
  • In Accounts settings, click on Change
  • In the next windows you will see username, password and an option to enable Remember Password feature
  • Enter the checkbox and restart your Outlook

Disable Always Prompt for Login Credentials

This feature will help you if your Outlook is the reason behind regularly prompted for credentials from Outlook. Follow the below mentioned methods to disable always prompt for login credentials:
Note: This feature doesn’t work in Outlook 2019, if you are using Outlook 2016 or earlier versions you can follow the below mentioned steps to disable always prompt for login credentials.

  • Open Outlook, click on File and go to Account settings
  • In Accounts settings, click on Change
  • Click on more settings, under security disable Always prompt for logon credentials

Outlook 365 Email Keeps Asking For Password Mac Os

Other common tips to manage your Outlook better

  • Always take a backup of Outlook either manually or using a Outlook backup tool
  • Make sure your Outlook is updated regularly
  • Repair your Outlook data file to get back your precious Outlook data
  • Protect your Outlook with an antivirus program from potential virus threat

Final Words:

Outlook 365 Email Keeps Asking For Password Machine

All of the above-mentioned methods in this article will definitely help you fix issue of Outlook asking for password repeatedly. If you were successful in fixing this password prompt issue, do share this article with your colleagues or friends and help them fix this issue.